I am a proactive individual with a great passion for video games, and a desire to ensure quality for fellow players. I have demonstrated leadership skills throughout my career and developed technical skills on multiple platforms. I continually strive to learn more and communicate that knowledge to those that it would benefit. My long-term goal is to continue to enhance my skill set, so that I can assist and lead all future projects to success.
Titles: League of Legends, Legends of Runeterra, Valorant, unannounced R&D projects
Responsible for ensuring that global live services for all our products were up, aiming for 99% uptime.
Live Ops Producer for European/Russian/Turkish servers of League of Legends. Interacted with regional managers and engineering teams, identifying potential issues through data trends and planned changes.
Focused on R&D projects, leading the efforts required to launch games (age ratings, first party submissions, regional rules).
Assisted with the adoption of GDPR, so that Riot was compliant with the EU’s new data privacy regulations.
Lead incident triages, engaging the correct teams, updating stakeholders, and confirming SLAs.
Data analyst and Jira/Confluence admin for my team, providing regular updates to the entire company.
